Privacy Policy

Your Privacy Matters

Last updated: December 9, 2024

Privacy Policy

This Privacy Policy (the “Policy”) explains how we collect and store (“process”) Personal Data and other information when you access, install, or use Supernova Cleaner (the “App”) and/or visit our website at https://www.supernovaappdevelopment.com/ (the “Website”). Collectively, these are referred to as the “Service.”

We aim to provide clear and transparent information about what data we collect, how and from where it is gathered, and the reasons behind its collection.

This Policy should be read alongside Supernova Cleaner Terms and Conditions (the “Terms”), available at https://cleaner.supernovaappdevelopment.com/terms.html . By accessing or using our Service, you agree to both this Policy and the Terms. Please review them carefully as they form a legally binding agreement between you and Supernova Cleaner. If you disagree with any part of it, please discontinue using our Service immediately. Unless otherwise stated, the terms in this Policy shall have the same meaning given to them in the Terms.

The data controller of your personal data, as described in this Policy, is Supernova App Development LLC, address: Georgia, Tbilisi, Saburtalo district, Bakhtrioni street, No22, apartment 75, email: support@supernovaappdevelopment.com (“Supernova Cleaner”, “we”, “us”, or “our”).

We reserve the right to modify or update this Privacy Policy at any time, at our discretion, and without prior notice. Any updates will be reflected on this page, and it is your responsibility to review the Policy periodically for changes. By continuing to use our Service after changes are posted, you acknowledge and agree to the revised Policy and its terms.

Please note, this Policy does not apply to third-party websites, services, or products that may be linked to or from our App or Website. Always review the privacy policies of external providers before sharing any personal information with them.

1. General Information

Personal data refers to information that, either on its own or when combined with other data, can uniquely identify an individual. Our primary principle in data collection is to gather only what is absolutely necessary to provide and maintain our Service.

Supernova Cleaner process personal data solely for purposes such as enabling the Service and ensuring the proper functioning of our App and Website. We will not use or share your information with anyone except as described in this Privacy Policy.

Our Service operates under a strict no-logs policy. This means we do not monitor, record, or store any information about your online activities. Specifically, we do not collect: browsing history, IP addresses you visit, connection timestamps, session details, bandwidth usage, network traffic or any similar data. Our systems and infrastructure are purposefully designed to avoid retaining any of this information, ensuring user anonymity and privacy.

Unless explicitly stated, Supernova Cleaner or any affiliated entity does not act as the personal data controller for any data processed.

3. Collection of Personal Data

How we collect personal data:

  • Directly from you: This data is collected when you complete forms on our Website; during registration for the service; when you contact us via email, chat, telephone, social media platforms, etc.; by submitting feedback or reviews publicly on forums or other platforms.
  • Through the use of the Website: This data is collected when you visit our Website, our partner and affiliate sites, or interact with our advertisements.
  • Through the use of the App: This data is collected during the download, installation, and use of the App.

Why we collect personal data:

  • Service Provision: To set up your Account and verify your identity when you log into your Account. We may ask for your email address and password as part of your registration.
  • Operating and Improving the App: We collect and analyze aggregated, anonymous data to address performance issues, enhance functionality, and plan updates or new features for the app. The data collected may include the user’s language preference, device brand, device model, OS version, country, crash reports, session lengths, server load, protocol, build version, UI interactions, API requests and response codes, and app build version. No personally identifiable information is included in this data. If you choose to limit or block this data collection, certain App features may not function optimally, potentially affecting your experience.
  • Operating and Improving the Website: We use aggregated, anonymous data collected through cookies, pixels, and similar tools (e.g., Google Analytics) to improve the website’s functionality and user experience. The data collected may include browser type, device type, operating system, average time spent on our site, pages visited on the site, interactions with our content or advertising, gender, age, language preference, and country. No personally identifiable information is included in this data. If you choose to limit or block this data collection, certain Website features may not function optimally, potentially affecting your experience.
  • Communications: We may use your information to facilitate effective communication with you regarding our services: for sharing updates about our products, news, or changes to the Website or App; providing special offers or promotions available from us, our affiliates, or marketing partners; addressing your inquiries, technical concerns, or requests for assistance.
  • Targeted Advertising: We may collaborate with third-party advertising networks that collect information such as unique device identifiers (UDIDs), browser type, operating system, time zone, country, referring pages, and other details through the use of cookies and pixel tags on our Website, App, emails, and on third-party sites. This information helps deliver advertisements tailored to your interests and preferences. We may use this process to help us manage and improve the effectiveness of our marketing efforts.

4. Grounds for Data Processing

Your personal data is processed for the purpose of providing you with the best Supernova Cleaner Service. We may rely on the following legal bases for Processing your Personal Data:

  • Consent: We may process your personal data where we have obtained your prior, express consent to the processing (this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way);
  • Contractual necessity: We process your personal data where the processing is necessary in connection with providing the Service to you;
  • Compliance with applicable law: We may process your personal data where the processing is required by applicable law;
  • Legitimate interest: We may process your personal data when applicable law permits us to process the data under the legal basis of a legitimate interest, or where our rights to process the data for such interest overrides your rights to your personal data.

5. Sensitive Personal Data

We prioritize your privacy and do not collect or process sensitive personal data. If, in the future, there is a need to process any sensitive personal data for a legitimate purpose, we will ensure that such processing is carried out in compliance with applicable laws and regulations.

6. Minors

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from anyone under 18 years old. If it is determined that a user is underage or has provided incorrect information, their access to the Service may be immediately suspended, and their data removed without notice. By using our Service, you confirm that you are at least 18 years old.

7. Your Personal Data Protection Rights

Right to Know: You have a right to know what personal information we collect, process, and share. This policy is meant to provide transparency with regard to your data.

Right of Access: You can request a copy of the personal data we have collected about you. Please note that we do not log browsing history, traffic, or IP addresses, so we cannot link shared IP addresses to individual users.

Right to Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time by contacting us.

Right to Request Rectification: If you find that any of your information that we are processing is inaccurate, you can contact us to have your information corrected.

Right to Delete/Erase: You can request to delete all your personal data. However, this may impact your access to your account or any services. In this case your data will be processed only as much as it is necessary to effect the discontinuation of your use of Supernova Cleaner Service. Due to technical reasons, your Personal Data may be finally deleted only within 60 days or longer if it is mandated by statutory requirements. If you wish to use Supernova Cleaner services again, you will have to accept and agree to this Privacy Policy.

Right to Object to the Processing: You may object to the processing of your data where applicable by law (e.g., GDPR, CCPA). By objecting to processing, you may not be able to access some or all of our Services.

If you wish to unsubscribe from our communications, you can do so at any time by clicking the "unsubscribe" link at the bottom of each email or by contacting us directly.

If you wish to exercise any of your rights or wish to acquire more information regarding any of the said rights, or the conditions for exercising them, we ask that you contact us via email: support@supernovaappdevelopment.com. To process your request, we may ask you to verify your identity.

8. Term for Storing Personal Data

Supernova Cleaner retains your personal data only for as long as necessary to provide the Service and for no longer than 2 years after the last use of the App or Service. You may request a detailed list of the personal data we have collected about you by contacting us at support@supernovaappdevelopment.com. We will provide the requested data within 30 days, which is the maximum time allowed under GDPR. Please note that we may ask for proof of identity when processing your request.

9. Links to Other Websites and Third-Party Processors

Supernova Cleaner Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Supernova Cleaner works with third-party data processors for services such as email marketing, website analytics, and app analytics. These processors may use cookies, mobile identifiers, and other data to generate reports and statistics. However, they do not have access to personally identifiable information or any personal data you provide to Supernova Cleaner.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at support@supernovaappdevelopment.com.